Phishing and RTMs
Paytm Files Rs 100 Crore slander Case in opposition to Airtel, Jio, Vodafone For Not Stopping Phishing & Fraud Cases
Paytm’s HC Filing
Paytm says millions of its customers through their mobile networks have been disappointed by phishing activities.
This says that Paytm had to suffer a financial and reputational setback, owing to the inability of telecommunications providers to discourage these practices.
In its request filed in opposition to the telecom companies, Paytm has claimed that the telecom majors:
- Reliance Jio
- MTNL, and
Claiming that these operators have violated their obligations under the Telecom Commercial Communication Customer Preferences Regulations (TCCCPR) 2018, notified by the Telecom Regulatory Authority of India (TRAI) to put a stop on unsolicited commercial communications.
According to these laws, before granting them the access to their consumer details and acting promptly against bogus RTMs, the telecoms companies are obliged to check the supposed telemarketers requesting identification, calling authorized telemarketers with them or RTMs.
The Petition emphasized that because of telcos' lack of checking in effect prior to these RTMs, the aggressive action against Paytm consumers and its related firms was driven to fake telemarketers.
It claimed that telecommunications firms are liable for stopping fraud.
Phishing and RTMs
Phishing is a cybercrime, where a "supposed" official source pretending to be part of an agency approached users by way of emails, telephone calls or text messages.
That is what they do to collect personal information such as bank and credit card data and passws. They even enjoy these poor men.
The manner in which such persons, or organisations, register with telecom companies and have allocated headers identical to Paytm has also been clarified by Paytm. Paytm.
Some of these fraudulent headers include: Paytm, PYTM, PTM, IPAYTN, PYTKYC and its derivatives. The official headers include: BPaytm, FPaytm, PAYTMB, Ipaytm and mPaytm.
Such fraudulent headers give their customers notifications, including account details and passwords, to access the personal and private information.
These messages provide a connection that allows a fraudster to store financial account information on the computer when the app is enabled on the machine.
Any of these RTMs often contact consumers to search for their personal details to meet their KYC requirements.
Paytm has asked the court to sought directions to TRAI to ensure complete and strict implementation of TCCCPR provisions so that strict actions could be taken against the telecom companies for violating their obligations to verify telemarketers under the regulations.